{"id":12,"date":"2025-06-21T20:07:14","date_gmt":"2025-06-21T20:07:14","guid":{"rendered":"https:\/\/starfall.ae\/?page_id=12"},"modified":"2025-07-03T09:25:28","modified_gmt":"2025-07-03T09:25:28","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/starfall.ae\/ar\/refund_returns\/","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\">\n\t\t\t\t<div class=\"elementor-element elementor-element-343d0c0 e-flex e-con-boxed e-con e-parent\" data-id=\"343d0c0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9127d13 elementor-widget elementor-widget-text-editor\" data-id=\"9127d13\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At <strong>Starfall Boutique<\/strong>, we take pride in offering high-quality, authentic products. Due to the nature of our items, especially fragrances and personal accessories, certain return restrictions apply to maintain hygiene and product integrity.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ba3204 e-flex e-con-boxed e-con e-parent\" data-id=\"1ba3204\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc176a0 elementor-widget elementor-widget-heading\" data-id=\"cc176a0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u274c Non-Returnable Items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00231da elementor-widget elementor-widget-text-editor\" data-id=\"00231da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We do <strong>not offer refunds or exchanges<\/strong> on products that have been:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li><strong>Opened, used, or tampered with<\/strong><\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Returned due to <strong>a change of mind<\/strong><\/li>\n<!-- \/wp:list-item --><!-- wp:list-item -->\n<li>Returned because they <strong>smell or feel different<\/strong> from a previous version (Note: fragrance formulations may vary slightly across batches, which is normal and does not mean the product is defective)<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ab0a47 e-flex e-con-boxed e-con e-parent\" data-id=\"6ab0a47\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fb88db elementor-widget elementor-widget-heading\" data-id=\"6fb88db\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udca7 Decanted Perfume Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41f6c68 elementor-widget elementor-widget-text-editor\" data-id=\"41f6c68\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Due to hygiene concerns and the delicate nature of <strong>decanted perfumes<\/strong>, these items are <strong>non-returnable and non-refundable<\/strong> once delivered. This ensures every customer receives a fresh, untouched product.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74cc919 e-flex e-con-boxed e-con e-parent\" data-id=\"74cc919\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e8cc3d elementor-widget elementor-widget-heading\" data-id=\"2e8cc3d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udee1 Authenticity Concerns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-053a30b elementor-widget elementor-widget-text-editor\" data-id=\"053a30b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you believe you\u2019ve received a <strong>non-authentic product<\/strong>, we take such claims very seriously. Please contact us with clear and verifiable evidence. Our team will investigate thoroughly and, if proven, a refund or return may be offered.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><!-- \/wp:separator --><!-- wp:paragraph --><\/p>\n<p><strong>Questions before purchasing?<\/strong><br \/>We\u2019re happy to assist! Feel free to contact us on WhatsApp: +971 50 120 1772 or DM us on Instagram: <a class=\"\" href=\"https:\/\/www.instagram.com\/starfall.boutique\">@Starfall.boutique<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At Starfall Boutique, we take pride in offering high-quality, authentic products. Due to the nature of our items, especially fragrances&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"post-meta":{"_edit_lock":["1751534803:2"],"_edit_last":["2"],"site-container":["default"],"site-header-transparent":["default"],"site-page-header":["default"],"site-sidebar":["default"],"_elementor_edit_mode":["builder"],"_elementor_template_type":["wp-page"],"_elementor_version":["3.29.2"],"_wp_page_template":["default"],"_elementor_data":["[{\"id\":\"343d0c0\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"column\"},\"elements\":[{\"id\":\"9127d13\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>At <strong>Starfall Boutique<\\\/strong>, we take pride in offering high-quality, authentic products. 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